gbage Terms and Conditions

1 Introduction and General Provisions

gbage (hereinafter referred to as the "Platform", "we" or "us") provides an online entertainment and gaming service for users in Bangladesh. These terms and conditions ("Terms") govern the use of the gbage platform's website, mobile version, and all related services.

By creating an account on our platform or using any of our services, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree with these terms, please do not use our platform.

2 User Eligibility and Age Restriction

To use the gbage platform, you must meet the following eligibility requirements:

• You must be 21 years of age or older ("For 21+ only").
• You must create an account in your own name and for your own use — creating an account on behalf of someone else is prohibited.
• You must provide true and accurate personal information.
• You must not be located in a jurisdiction where online gaming is completely prohibited.
• One person may hold only one account.

3 Account Registration and Management

3.1 Registration Process

When creating an account, you must provide your correct name, phone number, email address, and any other required information. gbage reserves the right to cancel accounts where false information has been provided.

3.2 Login Security

You are solely responsible for keeping your account username and password confidential. You are responsible for all activities carried out through your account. If you suspect any unauthorized access, please contact us immediately via live chat.

3.3 Account Verification

gbage may request documents (national ID card, passport, etc.) for identity verification at any time. If the requested documents are not provided within the specified time, the account may be temporarily suspended or permanently closed.

3.4 Account Closure

You may request to close your account at any time via live chat. gbage reserves the right to close accounts without notice in cases of rule violations.

4 Financial Transactions — Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on the gbage platform is ৳100. We support the following payment methods:

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Account verification must be completed before making a withdrawal request.

4.3 Fraud and Money Laundering Prevention

If any suspicious financial activity is detected (money laundering, card fraud, unusual transactions across multiple accounts), we reserve the right to immediately suspend the account and notify the relevant authorities.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users will receive a 120% bonus up to ৳20,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x), meaning you must wager 10 times the total bonus amount before it can be withdrawn.

5.2 General Bonus Terms

• Each user may claim each promotion only once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• Certain games or betting markets may be excluded when wagering with a bonus — please check the specific terms for each promotion.
• If bonus abuse is detected (arbitrage betting, use of multiple accounts), the bonus and any associated winnings will be voided.
• gbage reserves the right to modify or cancel any bonus offer.

5.3 VIP Program

The gbage VIP program has four tiers. Each tier comes with a weekly cashback benefit:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

VIP tier progression depends on your overall activity and betting history on the platform. Cashback rates and benefits may change at gbage's discretion.

6 Gaming Rules and Fair Play Policy

6.1 General Gaming Terms

All games on the gbage platform are conducted fairly and impartially. Random Number Generator (RNG) technology is used to determine game outcomes and is regularly audited.

6.2 Technical Issues

If a game is interrupted mid-session due to server or network issues, gbage will review the outcome of that game and take appropriate action. Results announced incorrectly due to technical errors will be considered void.

6.3 Prohibited Activities

The following activities are strictly prohibited:

• Placing bets using automated bots or software
• Colluding with other users to manipulate outcomes
• Attempting to guarantee profit by placing bets on opposite sides of the same event (arbitrage)
• Attempting to access or interfere with the platform's systems or software
• Using fraudulent payment methods

7 Privacy and Data Protection

Protecting your personal information is very important to us. gbage uses SSL encryption to keep all data secure. Details on how your information is collected, stored, and used can be found on our Privacy Policy page.

We never sell your personal information to third parties. However, we may be legally required to provide information in response to legal obligations or requests from authorities.

8 Responsible Gaming

gbage is committed to responsible gaming. We believe that gambling should be for entertainment purposes only and should never cause financial hardship. The following features are available on our platform:

• The ability to set your own deposit limits
• The ability to temporarily pause your account for a set period (Self-exclusion)
• 24/7 support service in Bengali

If you notice signs of addiction or problem gambling, please contact us immediately and read our Responsible Gaming page.

9 Copyright and Intellectual Property

All content on the gbage platform — including logos, trademarks, graphics, designs, software, text, and multimedia — is protected under the intellectual property rights of gbage or its licensors. Any use, reproduction, or distribution of this content without prior permission is prohibited and may be punishable by law.

10 Limitation of Liability

gbage is committed to ensuring uninterrupted service as much as possible. However, gbage will not be held liable in the following circumstances:

• Loss caused by internet disconnection or issues with the user's device
• Problems caused by delays or errors from third-party payment providers
• Service interruptions caused by circumstances beyond gbage's control (force majeure)
• Any loss arising from the user's own actions or violations of these terms

Under no circumstances will gbage's total liability exceed the amount of the transaction in question.

11 Right to Modify and Discontinue Services

gbage reserves the right to modify, suspend, or discontinue any part of its services at any time with little or no notice. In such cases, arrangements will be made to return any valid balance held by users. gbage will not be liable for any loss resulting from a change or discontinuation of its services.

12 Complaints and Dispute Resolution

If you have a complaint or dispute, please first contact us via our 24/7 live chat support or send an email to [email protected]. We generally aim to review and resolve complaints within a reasonable time after they are received.

If the matter is not resolved through live chat, please send a detailed description by email. Our team will review each complaint fairly and communicate the decision.

13 Severability and Entire Agreement

If any part of these terms and conditions is declared invalid or unenforceable by a competent court or authority, that part will be removed and the remaining terms will remain in full effect.

These terms represent the entire agreement between gbage and the user and supersede any prior oral or written understandings. Any waiver or modification of these terms will only be valid with the written approval of gbage.

14 Contact and Support

If you have any questions about these terms and conditions or need assistance with any service, please contact us:

• Live Chat: 24 hours, 7 days — support in Bengali
• Email: [email protected]

Our support team is always ready to respond quickly and effectively in Bengali.